Turn every call into
an admission.
The only CRM with a proven admissions methodology built in. From first call to admission — faster than any other platform. One flow. One process. One message. Every coordinator, every department, every new hire — running the same playbook from day one.
Your admissions playbook, ready to run
Census isn't another blank CRM. It's a proven admissions system that eliminates friction, mixed messages, and the learning curve.
One Team, One Process
Stop the chaos of five coordinators saying five different things. Census gives every team member — new hires, transfers, veterans — the exact same proven flow from Identification to Commitment.
A Proven Methodology, Built In
Not a blank CRM you have to configure. Census is built on a methodology forged handling 60,000+ admissions calls per month. The playbook is already loaded — just plug in your team.
Verify & Place Instantly
Real-time insurance verification with automatic risk classification. Intelligent facility matching based on level of care, bed availability, and insurance acceptance.
Everything your admissions team needs
From first call to admitted patient. Every tool, every workflow, one platform.
Admissions Pipeline
A 5-stage pipeline built on a proven methodology: Identification, Qualification, Assessment, Approval, Commitment. Drag and drop leads through each stage. Nothing falls through the cracks.
Learn moreGuided Talk Track
A 14-step guided qualification flow with dynamic branching. Scripted prompts help coordinators navigate sensitive conversations with confidence.
Learn moreInsurance Verification
Real-time VOB with automatic risk classification. Supports BCBS, Aetna, Cigna, UHC, Humana, and more. High-risk cases are flagged instantly.
Learn moreFacility Placement
Intelligent facility matching based on level of care, bed availability, insurance acceptance, exclusions, and specialty programs.
Learn moreCall Tracking
Integrated call tracking with CallRail and CTM. Automatic returning caller detection, call history, and disposition tracking.
Learn moreDashboard & Analytics
Live dashboard with pipeline metrics, call volume analytics, insurance risk overview, and team performance tracking.
Learn moreFive stages. One proven flow.
Every patient follows the same path. Every coordinator follows the same process. From first contact to commitment — nothing gets missed.
Connects with the tools you already use
Trusted by admissions teams
See why treatment centers are switching to Census.
“Census transformed our admissions process. We went from sticky notes and spreadsheets to a fully trackable pipeline in a week. Our admit rate is up 34%.”
“The guided talk track is a game changer. New coordinators are qualifying calls like veterans from day one. The consistency alone was worth the switch.”
“Finally, a CRM that understands VOB, ASAM levels, and facility placement. We stopped trying to force Salesforce into something it was never built for.”
Ready to fill every bed?
See how Census can transform your admissions process. Book a personalized demo with our team.
Book a Demo