Everything your admissions team needs

Every lead, every stage, one board.

A 5-stage pipeline built on a proven methodology: Identification, Qualification, Assessment, Approval, Commitment. Drag and drop leads through each stage. Nothing falls through the cracks.

• 5 proven stages from Identification to Commitment
• Drag-and-drop Kanban board
• Real-time stage tracking and timestamps
• Same flow for every coordinator, every time

Turn every coordinator into your best closer.

A 14-step guided qualification flow with dynamic branching. Scripted prompts help coordinators navigate sensitive conversations with confidence.

• 14-step guided qualification process
• Dynamic branching based on caller responses
• Substance, mental health, and safety screening built in
• Consistent qualification across your entire team

Verify benefits in minutes, not hours.

Real-time VOB with automatic risk classification. Supports BCBS, Aetna, Cigna, UHC, Humana, and more. High-risk cases are flagged instantly.

• Real-time verification of benefits
• Automatic HIGH / MEDIUM / LOW risk classification
• Major carrier support (BCBS, Aetna, Cigna, UHC, Humana)
• High-risk flagging with live VOB escalation

Match patients to the right bed, instantly.

Intelligent facility matching based on level of care, bed availability, insurance acceptance, exclusions, and specialty programs.

• 5-point intelligent matching algorithm
• Real-time bed availability by level of care
• Insurance and exclusion conflict detection
• Specialty matching (dual diagnosis, trauma, MAT)

Know who is calling before you pick up.

Integrated call tracking with automatic returning caller detection, full call history, and disposition tracking.

• Leading call tracking platform integrations
• Returning caller detection with lead matching
• Complete call history with duration and disposition
• Real-time incoming call indicators

Reach patients where they are.

Send and receive HIPAA-compliant text messages with TCPA compliance built in. Multi-line management with volume guardrails.

• HIPAA and TCPA compliant messaging
• Leading SMS platform integrations
• Multi-line management with health monitoring
• Daily volume guardrails and STOP handling

ASAM-guided assessments, automated recommendations.

Full ASAM 6-Dimension clinical assessment with auto-computed level of care recommendations. From outpatient to detox, the system guides the decision.

• ASAM-6D clinical assessment (D1-D6)
• Auto-computed Level of Care recommendation
• Suicidality screening with safety protocols
• Clinical flags for routing and review

Know exactly which ads fill beds.

Google Ads offline conversion tracking with GCLID. Multi-source attribution across Google, Facebook, GMB, referrals, and more.

• Google Ads offline conversion tracking
• GCLID capture and conversion mapping
• Multi-source attribution tracking
• ROI visibility from ad click to admission

Real-time visibility into your pipeline.

Live dashboard with pipeline metrics, call volume analytics, insurance risk overview, and team performance tracking.

• Real-time pipeline overview
• Call volume and conversion metrics
• Insurance risk classification breakdown
• Team performance and stage velocity

Built for healthcare from day one.

PHI encryption, comprehensive audit logging, role-based access control, session management, and redisclosure protections.

• PHI encryption at rest and in transit
• Comprehensive audit logging
• Role-based access (Admin, Director, Coordinator, Clinical, Read-only)
• Session timeout and reauthentication gates

Connect to the systems you already use.

Seamless integration with leading behavioral health EHR platforms via HL7/FHIR standards.

• Leading behavioral health EHR integrations
• HL7/FHIR data exchange standards
• Bidirectional patient data sync
• Admission-to-clinical handoff automation