HIPAA-Compliant Communications Built for Behavioral Health Admissions
Census CRM is the behavioral health admissions CRM that keeps patient communication compliant from the first call. It delivers HIPAA-compliant communications and meets 42 CFR Part 2 in admissions, so your team can move fast without putting sensitive patient data at risk.
Book a DemoHow Census CRM keeps you compliant
Census CRM was built compliance-first, because a behavioral health admission handles some of the most sensitive data there is. Every call, text, and record runs inside controls designed for that reality, not bolted on after the fact.
Compliance is a product attribute here, not a policy page. The point is simple: your team can do the work of admissions, verifying coverage, texting a patient, moving a lead through the pipeline, and the compliance safeguards run underneath it automatically.
The specifics
HIPAA-compliant communications
Census CRM handles patient communication in line with HIPAA controls. Texts and records are protected with encrypted data at rest and in transit, and its HIPAA controls were implemented and are monitored using Vanta, so the safeguards are maintained continuously rather than checked once.
42 CFR Part 2 in admissions
Census CRM meets 42 CFR Part 2 requirements in the admissions workflow. Part 2 sets strict rules for substance use disorder records, and Census CRM is built to handle admissions data within those requirements.
TCPA-safe texting
Census CRM keeps patient texting TCPA-safe. It handles consent and opt-outs on your behalf, so outreach to patients stays inside the rules even at volume.
Access control and auditing
Census CRM limits who sees what and records what happens. Role-based access (Admin, Director, Coordinator, Clinical, and Read-only) keeps each person to the view that fits their role, and audit logging, session timeout, and reauthentication protect the account itself.
SOC 2 Type II
Census CRM is currently undergoing a SOC 2 Type II audit. The audit is in progress, and Census CRM already operates the security controls that framework evaluates, including encryption, access control, and continuous monitoring.
Business Associate Agreement
Census CRM makes a Business Associate Agreement (BAA) available. A signed BAA sets the terms for handling protected health information between your facility and Census CRM.
What this means for you
Census CRM lets your admissions team work fast without carrying the compliance risk alone. Instead of policing texting rules or worrying about who can see a record, your team runs the process and the safeguards hold in the background.
For an owner, that means you can grow admissions and marketing without adding exposure. The same system that fills more beds also keeps sensitive patient data protected, from the first call through the handoff to your EMR.
HIPAA compliance FAQs
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See how the rest of Census CRM works together.
Book a demo
Census CRM keeps admissions fast and compliant at the same time. Book a demo and we will walk through how it protects your patient data.
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