Security

Data Security Built for Behavioral Health Admissions

Census CRM is the behavioral health admissions CRM that protects patient data at every step. Admissions handles some of the most sensitive information there is, so data security is built into the product, not added on later. Your team can work fast, and the safeguards run underneath every call, text, and record.

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app.censuscrm.com/security
Monitored by Vanta
HIPAA
Compliant
SOC 2 Type II
In audit
42 CFR Part 2
Met
Encrypted
At rest + transit
Audit logs
Every action
BAA
Available
Encrypted
at rest and in transit
5
role-based access levels
HIPAA
+ 42 CFR Part 2, compliant from day one

How we protect your data

Census CRM protects your data with layered security controls, from the moment a lead comes in to the handoff to your EMR. Each control has one job: keep sensitive patient information private, accurate, and available only to the people who should see it.

Security here is a product attribute, not a policy statement. The point is practical: coordinators run the admissions process, and the protections work in the background without slowing them down.

The specifics

1

Data protection

Census CRM encrypts your data at rest and in transit. Patient records and messages are protected whether they are stored in the system or moving between your team and the CRM, so sensitive information stays private end to end.

2

Access control

Census CRM limits who can see what with role-based access. Each person is assigned a role, Admin, Director, Coordinator, Clinical, or Read-only, and sees only the view that fits that role, so a record is never open to more people than it should be.

3

Auditing

Census CRM records what happens in the system with audit logging. Every meaningful action leaves a trail, so you can see who did what and when, which matters for both accountability and any review of how patient data was handled.

4

Session security

Census CRM protects the account itself with session controls. Session timeout signs out an idle user, and reauthentication confirms identity before sensitive access continues, so an unattended screen does not become an open door.

What this means for you

Census CRM lets your team move fast without carrying the security risk alone. Instead of worrying about who can open a record or whether an idle screen is exposed, your team runs the admissions process and the protections hold in the background.

For an owner, that means you can grow admissions and marketing without adding exposure. The same system that fills more beds keeps patient data protected, from the first call through the clean handoff to your EMR.

Behavioral health CRM security FAQs

Keep exploring

Explore more trust & security

See how the rest of Census CRM works together.

Book a demo

Census CRM keeps admissions fast and your patient data protected at the same time. Book a demo and we will walk through how it safeguards your data.

Book a Demo